Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
Florida’s beach warning flag program uses flags in four colors accompanied by interpretive signs along the beach to explain the meaning of each color. The beach flags provide general warnings about overall surf conditions and do not specifcally advise the public of the presence of rip currents.
Look out for the lifeguard board that will generally indicate the presence of rip currents and general beach & water conditions.
Fires of any kind or size are NOT allowed on or in Palm Beach County beaches and parks. This includes the beaches in Jupiter. This activity is restricted under Palm Beach County Ordinance 2004-022, Section 6.
Parking is free at any of Jupiter's parks. Including free roadside parking along the S A1A corridor. Click here to see a map of the free parking around the Jupiter Beaches.
The Palm Beach County Health Department publishes results on the beaches every other week while the Loxahatchee River District publishes results every week for the quality of the water at Jupiter beaches and parks.
To view the latest beach report visit here.
To view the latest Loxahatchee River reports visit here.
Jupiter is home to one of the last friendly dog beaches around. Dogs are allowed on the beach between dune walkovers 25-59, or approximately between Ocean Cay Park and Carlin Park. Click here to see a map of Jupiter's dog beach. There are several rules dog owners must follow when bringing their four-legged friend to the beach.
Become a volunteer for Friends of Jupiter Beach. Friends of Jupiter Beach is a 501 (c)(3) community organization whose goal is to support and maintain environmentally healthy, clean, and dog-friendly beaches in Jupiter, Florida.
Lodging (camping, living or staying for a long period of time) is not allowed on the beach or in recreational areas between the hours of 12am and 6am.
All of Jupiter's beach pavilions (except for Carlin Park Civic Center) are maintained through Palm Beach County Parks and Recreation Department. To rent or inquire about a pavilion please contact the County by visiting their website or calling (561) 966-6611
The Jupiter Civic Center, at the northeast end of Carlin Park, is a great place to host your next wedding, reception, birthday party, picnics, family reunions and memorial services. To learn how to book the civic center please visit the civic center web page.
"The beaches are raked within the guarded swimming areas of the County parks where most beach goers tend to congregate. We prefer to leave as much of the coastline as possible in its natural state. The organic material washed up on our beaches provides habitat for animals living along the shore and fertilizer for dune plants.
The next time you are out on the beach, watch the shore birds and ghost crabs feeding along the weed line. Note how the weeds tend to get buried by wind-blown sand up by the dune line and see how the dune plants spread out to meet the enriched soil."
-Daniel Bates, Program Supervisor for PBC Environmental Enhancement and Restoration Division
When is official sea turtle nesting season?March 1st through October 31st in Palm Beach County.
What types of sea turtles nest on Juno and Jupiter Beach?Leatherbacks, loggerheads and greens. However, one may see Kemps Ridley and Hawksbill turtles swimming off our coast, but they rarely nest on our local beaches.
Are turtle nests protected on the beach?They are protected by State and Federal law. However, only a fraction of the total number of nests on our beach are marked in any fashion. The vast majority are left to incubate naturally, without further protection.
Do beach goers harm turtle nests?No, sea turtles bury their nests deep enough to be unaffected by routine beach activity.
How many eggs are there per nest?There are approximately 100 eggs per nest, with an average 60 day incubation period.
What happens to the sea turtle eggs if they are exposed?If the eggs are not hatched, rotation and exposure to the elements often cause the eggs to stop developing. Beach erosion commonly exposes turtle nests, which is an unfortunate but natural process.Why do we have to turn lights off along the beach for the turtles?Adult females avoid lighted beaches for nesting, and emerging hatchlings often become disoriented by beachfront lighting as they try to reach the ocean.
To learn more about South Florida's sea turtles or to volunteer/donate visit Loggerhead Marinelife Center
Sea lice - also known as beach lice or Sunbather's Eruption - are the larvae of thimble jellysh. They are generally found in warmer waters, such as those in the Gulf of Mexico and the Caribbean, and are most active between April and August. They are tiny specks, no smaller than a grain of pepper, and are almost invisible. “Sea Lice”
Where are they?
Sea lice have been reported reported in Palm Beach County and northern Broward County where the Gulf Stream pushes warm water closer to shore. They can also be found in brackish warm water such as the Loxahatchee River.
What happens if you get bit by sea lice?
Generally, sea lice bites occur when the tiny baby jellysh get caught between a swimmers' skin and their bathing suit, other clothes or even in their hair. If that happens, they will sting, though swimmers usually don't know they've been bitten right away. The itching from the sea lice usually doesn't start for four to six hours after leaving the water when people break out in an acne-like rash in the areas covered by their bathing suits or in crevices such as their armpit. The symptoms generally last two to four days but can last as long as two weeks. The rash can go away on its own or, in some cases, require more intensive medical treatment.
How to avoid sea lice bites
First, always check Lifeguard ag postings. That's a sign that there's dangerous marine life in the water and it's best to stay away. Health officials say swimmers should avoid wearing T-shirts; protection from the sun can be achieved with sunscreen. Beachgoers are advised to change out of their bathing suits as soon as possible and then take a freshwater shower. You should also wash your bathing suit with detergent and dry it under high heat to kill any of the jellysh. Don't take a freshwater shower with your bathing suit on though, as this will cause the stinging cells in the fabric to re and release more venom. Some health officials advise wearing a waterproof moisturizer, such as zinc oxide, or layers of petroleum jelly to block the stings. According to the Florida Department of Public Health, there is some evidence that using a topical sunscreen or suntan lotion could actually protect your skin from penetration by the sea lice. There are also commercial products that advertise they can prevent sea lice or jellysh stings.
And if you're stung by sea lice?
Florida Department of Health recommends treating the rash with an antihistamine or hydrocortisone cream, as well as bathing in colloidal oatmeal and applying calamine lotion to reduce the rash and itchiness. If prolonged seek advice from a medical professional.
Jellyfish are common in Florida, but they are not everywhere all of the time. These creatures range in size from tiny to several feet in diameter, with tentacles hanging below. While most jellyfish do not sting, Florida has several species that can sting.
Contact with tentacles (even those that have broken off) can cause red, raised streaky welts that can last from 1-2 weeks and cause severe pain, tingling, itching, and even nausea and headache. Do not touch jellyfish that have washed up on the beach; even dead jellies can sting! The best advice is to look but don't touch.
The black, thick deposits that we often see on the beach and floating on the ocean is a natural seepage from the ocean bottom called "tar". Tar, or "rock oil," is a type of petroleum. It has been around for thousands of years and has many uses. According to petroleum geologists, natural seeps can benefit the environment since oil is a natural organic substance and is food to some types of organisms.
Tar is only found in certain types of rocks, like shale, sandstone and limestone. Most of these rocks are located on the bottom of the ocean. These rocks are called porous rocks because they have many small holes in them. Porous rocks will "seep out" petroleum when there is movement in the earth or shifting of ocean floor sediments. Since petroleum is lighter than water, it rises to the top of the ocean where currents, tides and wind carry it to shore. Geologists believe tar seeps have been leaking natural tar into the environment for thousands of years.
FBC 105.1 Required. Any owner or owner's authorized agent who intends to construct, enlarge, alter, repair, move, demolish, or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any required impact-resistant coverings, electrical, gas, mechanical or plumbing system, the installation of which is regulated by this code, or to cause any such work to be performed, shall first make application to the building official and obtain the permit
All of our building plans are electronic. Enter your address and search our
See the checklist that pertains to the proposed work and the permit application .
For more detailed instructions on creating an account please follow this guide.
This is for creating a new account for the Jupiter Community Development Portal, this does not register your business, renew your business tax receipt or apply you for a new business tax receipts. It is only to create an account.
Your address was sampled at random from a list of all addresses from the post office within the Town boundaries. This is a standard service offered by the post office. It is not a city government file and no household member is named in the file.
The current resident of the property - whether owner or tenant - should complete the survey.
We have randomly selected households within our jurisdiction to receive the survey. We like to choose in an unbiased way a person within each household to complete the survey. This way we ensure the results are representative of our community as a whole. While it may seem a bit strange, using the “birthday method” is a simple way to select an adult from within each household without permitting bias in our results.
We would prefer that you complete the survey. The “birthday method” described in the survey cover letter creates the most representative sample of our jurisdiction. You’ll be surprised at how much you can contribute!
Yes, the government is here to serve all residents, and it is important to us that we get feedback from a complete cross-section of our residents.
No, please don’t fill it out again. Because responses are anonymous, we don’t know who already completed a survey. Since we only want one response from each person, those who already sent in a survey should not return another one. The second copy is distributed as a reminder to all people selected to be sent a survey. Thank you for completing the first survey.
The sample for the mailed survey was designed to be as representative as possible of the population of our city, and households were selected randomly. For those who did not receive a mailed survey but would like to provide input, an online survey will be available after December 27th on our website.
The Town of Jupiter uses the results of the citizen survey to assess its performance in a variety of areas. It also uses the results to identify areas of opportunity, and to develop new initiatives for its annual update of the strategic plan. Because the survey allows the Town to benchmark itself against other cities and towns in Florida and across the nation, it's a useful tool in determining how well the Town does in delivering the services that contribute to the community's overall well-being and quality of life. Over time, the Town is also able to compare year-to-year results to see if trends are improving, and to adjust its strategies where trends may be showing a decline in satisfaction. To view past year's results, visit the citizen survey webpage.
We want to compare the demographic profile of those responding to the demographic profile of the municipality as presented by the Census. In order to be able to do this we asked our race and ethnicity question the same way the Census does. The census designates Hispanic as an ethnicity, not a race.
If you received a paper copy of the survey in the mail, we prefer that you complete that version of the survey and return it to the survey company in the provided envelope. This method helps us to maintain the integrity of our survey process. If you did not receive a paper copy in the mail, you may still participate by filling out a survey online. The link to the online survey will be available after December 27th on our citizen survey webpage.
The Town of Jupiter does not rent any picnic pavilions. All picnic pavilion rentals are handled through Palm Beach County Parks & Recreation Department, (561) 966-6611.
As the area continues to redevelop and activity continues to increase, the Town is also giving thoughtful consideration to the issue of policing. The Town anticipates using a combination of sworn officers, non-sworn public safety staff and technology to enhance its ability to address public safety and quality of life issues, and will be working in the next few months to formalize these programs and strategies. Coverage in the Inlet Village district will be slowly increased during the upcoming 2013/2014 season, then be fully implemented the following season (2014/2015).
In general, the Town will add supplemental (additional) lighting in areas of the Town that have FPL overheadpower service or existing FPL street lights. An additional light would be considered at a busy intersection, driveway or crosswalk. The intent of the supplemental lighting is not to install lighting on an area wide or neighborhood basis.
Hazardous Waste Information
visit their website.
ANSWER (a): If you live in a neighborhood with a Home Owners Association, you do not need Town approval, only Home Owners Association approval. The only exception is if it is a street tree or a tree located on an undeveloped lot, then you will need Town approval. First contact to the Town with a Pre-application conference and then a formal application made to the town by the Home Owners Association. If the property is not part of a developed subdivision, or received site plan approval with conditions related to vegetation removal, please contact Natural Resources for more information.
ANSWER (b): If you do not live in a neighborhood with a Home Owners Association or live in an older neighborhood (see list below), you do not need town approval to remove a tree if it is located on a developed lot. These older neighborhoods are exempt since there were not approvals that required a minimum amount of landscaping. If the property is not part of a developed subdivision, or received site plan approval with conditions related to vegetation removal, please contact Natural Resources for more information.
These older neighborhoods are: Pine Gardens North, Pine Gardens South, East View Manor,Jupiter River Estates, Penn Park, Brentwood North, Brentwood South, Riverside Drive Park, Olympus, North Palm Beach Heights, Most streets north/south of Center Street.
Please call the Planning and Zoning counter at 561-741-2323 or email the Planning & Zoning department.
An overlay district adds to the provisions of the applicable underlying zoning district. Overlay districts typically apply to a specific corridor or region and ensure that the unique needs of such a corridor or region are met. The Town of Jupiter has one such overlay district: The Indiantown Road Overlay Zoning District (IOZ). Refer to the Town of Jupiter Zoning Map for information about the Indiantown Road Overlay Zoning District (IOZ).
The standards for the evaluation of legal hardship are:
1. That special conditions and circumstances exist which are peculiar to the land, structure, or building which is the subject of the variance application and which are not applicable to other lands, structures or buildings in the same zoning district.2.That the special conditions and circumstances do not result from the actions of the applicant.3.That literal interpretation of the provisions of these land development regulations would deprive the applicant of the rights commonly enjoyed by other properties in the same zoning district, under the terms of these regulations, and would work unnecessary and undue hardships on the applicant.4. That the variance granted is the minimum variance that will make possible the use of the land, building or structure5. That the grant of the variance is not contrary to the town's comprehensive plan6. That the grant of the variance will be in harmony with the general intent and purpose of these land development regulations7. That the grant of the variance will not be injurious to the area involved or otherwise detrimental to the public welfare. You may download and print the application for a variance in the resources page. It is advisable that you speak with a planner to go over the submission of the variance application.
Please contact the Planning and Zoning Counter at 741-2323 to connect you with the Planning Tech on call service. Varience Application.
If you wish to see proposed or approved site plans that have not been built yet, visit the Planning and Zoning Counter.
You may split your property into two or more parcels assuming that all parcels meet minimum lot dimensions based on the zoning designation of the property. A table of the lot dimensions will be provided in the resources page. The splitting of your property requires an application to the Engineering Division. For more information on this process, call the Engineering Division at 741-2372. Site plan approval may also be required. Contact the Planning and Zoning Department for more information.
The Comprehensive Plan must consist of the following Elements, or chapters: Future Land Use, Transportation, Infrastructure (water, wastewater, drainage, etc), Recreation and Open Space, Conservation, Housing, Intergovernmental Coordination, and Capital Improvements. They may also include discretionary elements dependent on the need for them in an individual community. An example in the Town's Comprehensive Plan is the Coastal Management and Public School Facilities Elements.
The Comprehensive Plan can be revised or amended up to two times per year. Every seven years the plan is evaluated and usually rewritten to update the blueprint for the NEXT seven years. This process is called the Evaluation and Appraisal Report (EAR). The next EAR process will begin in 2012 and will conclude in 2013. The Community Investment Progam (or CIP) is updated annually.
Property owners may submit a voluntary annexation of contiguous property by submitting a voluntary annexation petition (signed by all property owners of the affected annexation) and voluntary annexation form. The property is considered incorporated into the Town upon approval of the annexation ordinance after the second reading at Town Council.
Several property owners may initiate an annexation by referendum, which is the method used to annex large subdivisions at one time. This process is governed by state law (Chapter 171 of the Florida Statues). A referendum is held for registered voters in the area proposed to be annexed. A majority of those casting votes determines the outcome and, if approved the area is incorporated into the Town. If the area fails to gain a majority of votes, the area remains unincorporated. The Town sets up the referendum by adopting an ordinance of annexation after holding at least two public hearings. The referendum shall not be held sooner than 30 days following the final adoption of the ordinance. This process must involve community meetings and a common desire to annex. In order to intiate this process with the Town, please call or email David Kemp at (561) 741-2452.
The Town may also annex small enclave (Areas of unincorporated property that are completely surrounded by the Town) of ten acres or less through an interlocal agreement with Palm Beach County. This is not a common method of annexation. However, if the County and Town agree that is is in the best interest of the governmental agencies and the affected owners, they may elect to participate in an Interlocal Agreement to incorporate the property into the Town.
Who: Adults only
What: Fingerprinting is completed using an ink system or an inkless system on your fingerprint card.
We do not submit fingerprints electronically. Your fingerprint card will be completed and returned to you. If you are required to submit your fingerprints electronically, contact the Palm Beach County Sheriff's Office at 561-478-8750. They can provide this service at the Pine Trail Center, just south of Okeechobee Blvd. in West Palm Beach.
When: Monday thru Friday - 8:00am to 4:00pm*
*Individuals requesting fingerprint services must check in by 3:30pm
Cost: Town of Jupiter residents: No Charge
Non-residents (including unincorporated Jupiter & Jupiter Farms) $5 per card
Required: Picture ID and fingerprint card. We will not provide fingerprint cards.
File for a petition
Vehicles forfeited during an arrest are subject to an administrative process in which a decision will be made to either return the vehicle (for an administrative fee) or to keep the vehicle through a forfeiture process. Information regarding the administrative process and decisions is sent, via certified mail, to the address on record of the vehicle's registered owner.
If you have been notified that a vehicle has been authorized for return to you, an appointment is necessary and can be scheduled Monday through Thursday between 7:00am and 3:30pm by contacting the Evidence & Property Department at 561-741-2251. Property & Evidence
The Department of Highway Safety and Motor Vehicles and the Florida Department of Transportation have put together an easy to follow brochure containing guidelines for determining which restraint system is best suited to protect children based on their age and size. The brochure is available in English and Spanish.
You can check to see if your child safety restraint is the subject of a manufacturer's recall by visiting the National Highway Traffic Safety Administration Office of Defects 'Defects and Recalls' website. Child Seat Law
Certified personnel at Palm Beach County Fire Rescue Station 16 install child safety seats on the first Wednesday of every month. You can make an appointment by calling them at 561-616-7033. Station 16 is located at 3550 Military Trail, Jupiter. They are just north of the intersection of Frederick Small Road on the west side of Military Trail.
If you cannot afford a car seat, the Jupiter Police Department may be able to provide one for you. Please call the car seat installation number, 561-741-2383, and leave a message with your name and telephone number and someone will call you back to discuss your eligibility. We do not provide temporary car seats for people who may have children visiting them.
You can check to see if your child safety seat is the subject of a manufacturer's recall by visiting the National Highway Traffic Safety Administration Office of Defects website.
Each passenger under the age of 18 must be restrained by a safety belt or a child restraint device.Any front seat passenger over the age of 18 must be restrained by a safety belt.
Some exceptions to wearing a seat belt include persons having medical conditions certified by a physician, newspaper home delivery persons while in the course of their home delivery routes, solid waste or recyclable collection service employees while on a collection route, persons traveling in the living quarters of a recreational vehicle, persons traveling in the space within a truck body that is intended to contain merchandise or property, persons operating motor vehicles not required to be equipped with safety belts under federal law. Safety Belt Law
Unincorporated Jupiter - a permit may be required for a burglar alarm and can be obtained through the Palm Beach County Sheriff's Office.
Additional Alarm Information
We can process a name check for you and provide you with a printout of the results, minus anything that is not part of public records. You may obtain this printout by coming into our Records Section, located inside the Police Department lobby, on Mondays, Tuesdays and Thursdays (except holidays) between the hours of 7:00am and 5:00pm.
The Florida Department of Law Enforcement, Division of Criminal Justice Information Services, is the central repository for criminal history information for the state of Florida. They provide public access to this information when requested. They have prepared a Fact & FAQ sheet to assist with their services. The Florida Department of Law Enforcement
Landlord and tenant actions (evictions) can be filed through the Palm Beach County Civil Court. Florida's Landlord/Tenant Law
Their website can help you locate a Driver License office near you. If you have a valid out-of-state license, you may be able to convert your license without taking a written or road test. However, you will be required to pass the vision and hearing tests.
Florida law states that you must update your license to reflect your current address within 10 days of moving. You can change the address on your license at a driver license office or by completing a 'Change of Address' form and submitting it in the mail.
You can add Emergency Contact Information to your driver's license by entering it online. The information you add can be accessed by law enforcement personnel in order to contact family and/or loved ones in the event of an emergency.
Florida D.H.S.M.V. website
In the state of Florida, a vehicle must be registered within ten days of the owner establishing residency, becoming employed or placing their children in public school. Florida D.H.S.M.V. website
You can enter the title number or the VIN of a vehicle registered in Florida on the Florida D.H.S.M.V. website and obtain vehicle information. The 'Vehicle Information Check' provides information including the year and make of the vehicle and the title status.
Buying or selling a vehicle? The Florida D.H.S.M.V. website has forms that may be useful to you and safety tips that may assist you in the transaction.
You can check to see if your vehicle subject to any manufacturer recalls by visiting the National Highway Traffic Safety Administration Office of Defects 'Defects and Recalls' website. The Florida D.H.S.M.V. website
You can apply for a passport at the Palm Beach County Courthouses located in Delray Beach, Palm Beach Gardens and Belle Glade. Passport applications are not accepted at the Main Courthouse in West Palm Beach.
You can apply for a passport at many post offices around the country. In Palm Beach County, passport applications are accepted, by appointment, at the post offices in Palm Beach Gardens, Lake Park, Riviera Beach and West Palm Beach. U.S. Department of State
The U.S. Social Security Administration
The Florida Division of Elections
The Florida Fish and Wildlife Conservation Commiss
Compromised Identity Services
A quiet zone is a section of a rail line where locomotive horns are not routinely sounded. Jurisdiction of Quiet Zones falls under the Federal Railroad Administration (FRA). A quiet zone removes the requirement for the routine blowing of train horns, although the conductor always has the option to blow horns at their discretion. To learn more about FRA's rules and requirements for quiet zones, visit their website.
In order to establish a quiet zone, local governments or other agencies must show that the lack of the horn does not pose a significant safety risk. Some of the ways in which local governments may accomplish this include safety measures such as gates, medians, and other channelization devices.
Brightline, also known as "All Aboard Florida" (AAF), is a proposal by Florida East Coast Industries (FECI) to provide passenger rail service between South Florida and Central Florida, potentially expanding to Tampa and Jacksonville. The proposal would connect South and Central Florida by utilizing 195 miles of an existing rail corridor (some freight) located along the eastern portion of the state (see construction plans on Brightline's site here). Local governments along the corridor - such as Jupiter - have been working with regional planning councils, elected officials and each other to understand all of the impacts of the proposal. In addition, Jupiter is advocating that, if the proposal moves forward, it should only do so in a form that prioritizes public safety and quality of life issues. Read more about what the Town Council has published regarding Brightline's plans.
Currently the Town is working with the Palm Beach Transportation Planning Agency (TPA) to plan for quiet zones in Jupiter. Brightline – the company that has recently established high-speed passenger rail from Miami to West Palm Beach and has plans to continue north to Orlando – is currently installing safety measures in West Palm Beach, Boca Raton, Boynton Beach, and Delray Beach at select intersections. Once the safety measures are complete, those communities may apply for quiet zones. If Brightline proceeds with phase 2 of their project to bring passenger rail north from West Palm Beach to Orlando, they will consider installing safety measures that may enable quiet zones. At this point, the timing of that project is unknown.
If the plans for Brightline are delayed or changed, the Town could evaluate the cost of implementing safety measures and quiet zones. The Town Council has prioritized a thorough and comprehensive review of Quiet Zones in their 2019 Strategic Plan, so that they may evaluate all available alternatives and associated costs in late 2018 or early 2019. With this approach, it is the Town’s hope that Brightline’s plans will become clearer and the Town Council will be positioned to make decisions with all available information.
Incorporated Jupiter residents will have first chance at registering for programs/activities and will pay less than a non-resident. The reason for this is the incorporated Town of Jupiter resident pays taxes to the Town of Jupiter. A non-resident does not pay taxes to the Town of Jupiter. Having children in a Jupiter school or a mailing address that says Jupiter does not make you an incorporated Jupiter resident. It has no bearing on where you live but whether you pay taxes to the Town of Jupiter. For example, Jonathan's Landing, which is located in the middle of Jupiter, is considered an unincorporated community because they do not pay taxes to the Town of Jupiter. Other areas that are often confused as incorporated Jupiter residents are Jupiter Farms and Tequesta. Ultimately what determines your residential status is if you pay taxes to the Town of Jupiter.
Another indicator if you pay taxes to the Town of Jupiter is if you have Jupiter Police or PBCSO patrol your neighborhood. PBCSO would be an indication that you are located in an unincorporated area of Jupiter/Palm Beach County.
Unincorporated communities will be assessed a user fee of approximately 25% more than incorporated Jupiter residents. In addition, incorporated residents will have first priority to register for most programs and classes.
Monday-Friday, 8:30 AM - 8:30 PMSaturday, 8:30 AM - 4:30 PMSundays, Closed
Registration ends the Wednesday before the race and is only available online. No onsite race day registration will be allowed.
Packet pick up is scheduled for the day before the race on Friday, from 9:00 AM - 6:00 PM at the Jupiter Community Center, 200 Military Trail. (561) 741-2400.
Race registration is typically among 600-700 participants. Due to the race becoming more popular each year we have a max limit of 800 participants.
It is good to have a plan in place before you need it. A good site for pet preparations can viewed here.
Pet Care During a Storm
a) Your new bill may have been issued before payment was received,
b) You may not have received your previous bill to be paid, or
c) If you are looking at your bill online the website where we show bill payment activity is not a live site - not online directly with our billing system software. This site only gets updated once per month when your bill is printed. The site does not calculate any balances due or paid. If you paid your bill each month on the payment site, you will see your payment history on the Account Summary Page. If you pay your bill through your bank, our telephone voice system, by mail, or in our office, you will not see your payment on the site. You will see your payment on the next monthly bill only.
However, if you call the voice line (561) 741-2300 you can get up to date account information 24/7.
a.) Adjustments to lawn irrigation systems by property owner or homeowner's association. Customers should monitor the operation of their irrigation systems at least once per month for proper operation.
b.) There could be a "Silent" toilet leak. Silent toilet leaks occur when the tank flapper does not seal properly to the bottom of the tank. The Utility provides free test kits at the payment counter in Town Hall.
c.) Exterior pressure washing may have used more than expected.
d.) Pools with an automatic fill system may be malfunctioning.
e.) Exterior hoses could have been left on by the customer, by workers around the house, or by local children playing in the area.
f.) Backflow Preventers can leak on occasion, causing excessive water use.
Base Facility Charges: Those charges required by the Town to financially support all or a portion of the fixed and non-variable costs of maintaining service facilities for an active consumer, whether any commodity is consumed or not. (Of course our commodity is Water).
The Town is constantly repairing and maintaining the entire water treatment and distribution systems, regardless of whether we produce and sell 10,000,000 gallons of water per day (gpd) or 20,000,000 gpd. The fixed costs of the utility generally include the repair and maintenance of our raw water wells, raw-water transmission mains, the water treatment plant, storage and pumping facilities, potable water transmission lines, distribution lines, hydrants, valves and the water meter. The base charge covers most of these fixed costs plus the costs associated with all the Utility personnel.
Similarly, as a customer or property owner, you have the responsibility to repair and maintain your home and property even if you don't live in it all year. You still have to repair and maintain the parts of your home that need service like painting inside and out, lawn care, irrigation system repair, and repair and replacement of the roof, windows, garage door, hot water heater, air conditioning, kitchen appliances, and any other electrical or plumbing fixtures in the home.
In contrast, the variable costs of the utility are the costs that are directly related to the cost of treating and pumping water to our customers. Costs associated with electrical power, fuel costs, treatment chemical costs, and the remaining portion of our fixed costs not paid by the base charge or other miscellaneous service charges. These variable costs are paid by the consumption or volume charges our customers pay from their monthly water use.
If you have any further questions about of base charges or about our volume charges, please do not hesitate to call us.
Phone: (561) 741-2300
Location: We are physically located at 210 Military Trail, on the first floor of the 2 story addition, in the rear of the Jupiter Municipal Complex.
For information on electric water heater element failure click here .