Customer Service Survey

2. What was the subject of your visit to the Planning and Zoning Department?

   1. Residential

   1. Non-residential

4. Please give a brief description for the reason of your visit.

6. Who helped you during your visit today?
   -- Select One --Barrett CruceCatherine BagliaDavid KempGarret WatsonGretchen CarrHenry CardosoJohn SicklerLeila SchultzMarty SchneiderPeter BegovichPeter MeyerScott ThatcherSilas ReadStephanie ThoburnTheo JacksonValerie HampeI do not know

8. Please Rate your experience with the Planning and Zoning Department in each of the following areas.

10. Overall ease of communicating with staff.

    1. Excellent

    1. Good

    1. Fair

    1. Poor

12. Employee technical knowledge of planning and zoning.

    1. Excellent

    1. Good

    1. Fair

    1. Poor

14. Professional and fair handling of your situation (regardless of outcome).

    1. Excellent

    1. Good

    1. Fair

    1. Poor

16. Helpfulness of staff in answering questions and processing your application.

    1. Excellent

    1. Good

    1. Fair

    1. Poor

18. Timeliness of processing your request.

    1. Excellent

    1. Good

    1. Fair

    1. Poor

20. Overall quality of your experience.

    1. Excellent

    1. Good

    1. Fair

    1. Poor

22. Please provide any additional feedback, suggestions or comments on your experience with the Planning and Zoning Department.

24. Would you like to be contacted by a supervisor? (If yes, please make sure you have provided the optional contact information below.)

    1. Yes

    1. No

26. Contact Information (optional)

28. First Name

29. Last Name

31. Phone Number

32. Email Address

34. After completing the form, Click the Submit button below to complete the survey.

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36. 1. Receive an email copy of this form.
37. Email address

    This field is not part of the form submission.

38. Submit

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