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Facility Rental Refund Request/Confirmation
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Refund Details - Please Read
1. Complete and submit this form to initiate your refund.
2. Please note that refunds are processed on a WEEKLY basis, not daily.
3. Once processed, credit card payments can take 3-5 days to post to your account.
4. Once processed, checks can take 7-14 days before they are received.
5. Credit card payments must be refunded back to the same credit card.
6. If the credit card is cancelled/lost/expired then a check will be issued.
7. We do not need the actual credit card to process refunds.
8. Refunds may also be applied as a credit for future reservations. (New lease required.)
9. Sections that have a red * are required fields.
10. You will need your rental receipt to complete this form.
11. Due to the volume of refunds please do not call to request a refund.
12. Currently, refunds are being approved for any reservation in 2020.
This is a required field. To confirm your identity, please provide the requested information below from your rental receipt.
Please select one:
Refund back to original credit card.
Credit card used is no longer valid; refund by check.
Refund back to name/address on account.
Send check to alternate name/address.
Apply refund as a credit to my account for future reservation.
I don't remember how I paid.
If you selected alternate payee or invalid credit above, please provide name and FULL address below.
Name (First & Last)
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