Frequently Asked Questions

Please check the individual committee agenda pages here for cancellation information.

As the situation evolves, please check back for updates to these cancellations and announcements. Additionally, follow the Town on Facebook at www.facebook.com/TownofJupiter for updates and information.

Right now, the recommended procedure for any individual that believes he or she is at risk is to first call your primary physician.  Based on your exposure and symptoms, they will advise you on the best course of action, and help you find how and where to get tested if symptoms and circumstances warrant.  

Testing is available locally at various locations – the criteria for testing are different at each location.  For more information visit  Jupiter Testing site, Palm Beach County Testing Sites and Martin County Testing Sites.

No.  Although many consumers are choosing to stock up on bottled water, that is not an indication that the water supply is or will be affected; that is simply their choice.   Jupiter’s water supply will continue to be provided at the high level of quality that it always has.  

All possible precautions are being taken to protect the health of our customers as well as our employees. Relative to our product, the Centers for Disease Control (CDC) has noted that the COVID virus has not been detected in drinking water. Additionally, the Jupiter Water System utilizes advanced water treatment technologies and disinfection processes which are highly effective in the removal and inactivation of viruses such as COVID-19.

Please visit the Jupiter Recreation Camps Page for the latest information in camp availability.

At this time, the Town has not initiated a curfew.  If a curfew is announced, the Town will post the information on its website, social media sites, and through its email system.  Sign up for email notifications here, or follow the Town on Facebook.

In doing business with the Town or at Town facilities, residents and customers are encouraged to limit non-essential contact by:

• Using Online Services:  Pay utility bills, request permits, renew or request business licenses, file development applications and search public records by visiting www.jupiter.fl.us/eservices.  
• Communicating Electronically:  Contact Town officials and Town staff via email, telephone, and online. A searchable staff directory is available at www.jupiter.fl.us/directory.  Use the JupConnect button on the Town’s homepage to ask questions or provide input.

Effective Monday, May 18th, Town Hall and the Police Department lobbies are open for in-person business. In-person business should be limited to critical needs only, and customers are strongly encouraged to make an appointment ahead of time. You may contact Town officials and Town staff by email and telephone using the searchable staff directory on our website. 

Customers are encouraged to use online services as much as possible. The following actions can be performed online: 

• Pay your utility bill or start a new account
• Request permits
• Renew or request business licenses
• File development applications
• Search public records
• Contact us through the ’JupConnect’

Fingerprinting services are unavailable at the Police Department until further notice.  

The Town Community Center remains closed.

Please visit the parks webpage for additional information and rules.

Jupiter public schools are part of the Palm Beach County School District (PBCSD),  and their website (https://www.palmbeachschools.org/) will contain the latest information.    In addition, PBCSD has been providing updates on social media at https://www.facebook.com/PBCSD/. Each individual school also maintains a website and social media site.  Search on the District’s website for your child’s school.  If your child attends private school, they are also likely to be providing updates on their websites and social media sites.  

For a listing of Jupiter area public and private school contact information and websites, visit page 19 of the Town’s New Resident Guide here.

The Town maintains a Help & Assistance Programs webpage with a listing of area programs. For questions on available assistance, residents may also call Neighborhood Services at 561-741-2524.

Beaches have been reopened as of May 18, 2020.

Boat ramps and marinas have been reopened as of April 29th with some rules and regulations.

On Wednesday, June 24, Palm Beach County issued an Emergency Order requiring face masks to be worn in public places within the County. The Emergency Order became effective today, June 25. For a detailed summary containing guidance on where masks are required and a list of exemptions, click here. In keeping with the Executive Order, masks are now required at all Town of Jupiter Government public lobby and meeting areas.