Why is My Water Bill So High?
There are several reasons why a water bill may be higher than usual:

a.) Adjustments to lawn irrigation systems by property owner or homeowner's association. Customers should monitor the operation of their irrigation systems at least once per month for proper operation.

b.) There could be a "Silent" toilet leak. Silent toilet leaks occur when the tank flapper does not seal properly to the bottom of the tank. The Utility provides free test kits at the payment counter in Town Hall.

c.) Exterior pressure washing may have used more than expected.

d.) Pools with an automatic fill system may be malfunctioning.

e.) Exterior hoses could have been left on by the customer, by workers around the house, or by local children playing in the area.

f.) Backflow Preventers can leak on occasion, causing excessive water use.

Show All Answers

1. Why does my bill show a previous balance?
2. When Will My Deposit Be Refunded?
3. Why is My Water Bill So High?
4. What is a Backflow Prevention Device?
5. How do I get my Water Account Number?
6. What do I do if I am a Seasonal Resident?
7. What is the service area for the Town of Jupiter Utilities?
8. What is a "Base Charge"?
9. Why am I billed for Stormwater?
10. Does your office also take care of my sewer bill?
11. What are your current rates?
12. Is there flouride in my water?
13. What are your office hours and location?
14. What's this pink stuff in my bathroom?
15. How do I care for my hot water tank?
16. What are these small white and/or grey particles plugging my strainers?
17. Where can I find more information about the water quality at our local beaches and river?
18. Are you experiencing sediment in your water?
19. Is there a rotten egg smell from your hot water?
20. Do you see stain, rings, or discoloration in your toilets or sinks?
21. Is there a sewage smell coming from your sink?
22. Are there black specks in your water?