FAQ

Do I need to come to the Community Center to make a reservation?
No, we are no longer accepting IN-PERSON reservations. All reservations are required to go through an online Permit Review and Approval Process. Please review previous tabs for more information.

Do I need a business to rent the Jupiter Civic Center?
No, businesses are no longer required to rent this facility.

Can I still have a business sponsor me to rent the Jupiter Civic Center?
No, reservations must be made by an incorporated Town of Jupiter resident.

If I don't live in incorporated Jupiter, can an incorporated Jupiter resident sponsor me?
Yes, however, residents are EXCLUSIVELY responsible for all aspects of the rental including, but not limited to, permits, payments, communications, key pickup and key return.

If my permit is approved how will I know, and how long will I have to pay before my date expires?
The main source of communication will be the Primary Account Holder’s email.  If your permit is approved, the Primary Account Holder will receive an email with instructions on the next steps.  When creating your account, it is VERY important to keep your contact information up to date.  Once a permit is approved, you will have 2 days to go online to pay.  If no payment is received the permitting will be cancelled.   Emails will not be sent to any other email other than the primary account holders email.

What is the difference between a permit and a reservation?
A permit is technically a “request” to have an event at one of our rental facilities. Permits make sure the applicant meets all rental requirements before the reservation process begins.  Once a permit is “approved” it changes to a reservation at which time payment is then required to confirm the reservation.

How much do I owe if my permit is approved and how do I pay?
The rental fee AND the security deposit is due at the time of permit approval.  Payments are made online through the Recreation online software, Webtrac.  Accepted forms of payment: MasterCard, VISA and American Express.

How do I know if I am an Incorporated Jupiter resident?
Simply, if you pay taxes to the Town of Jupiter then you are an incorporated Jupiter resident. Attending Jupiter schools, participating in JTAA or having Jupiter water does not qualify you as an incorporated Jupiter resident. Example of a few communities that are not incorporated Town of Jupiter:  Jupiter Farms (unincorporated PBC), Tequesta (separate from TOJ), and Jonathan’s Landing (unincorporated PBC).  Please feel to call the Community Center if you need help in determining your residential status at 561-741-2400, Monday-Friday, 8am-9pm and Saturdays, 8am-4pm.

Is there a minimum and maximum date range for reservations?
Yes, permits must be submitted at least 20 days prior to the rental date but not more than 365 days in advance of the rental date.

Is there a fee to submit a facility rental permit?
No, there is no fee to submit a facility rental permit.

Additional Questions? 
Please contact us at 561-741-2400 or Email us at anytime. Our current operating hours are Monday-Friday, 8 AM-9 PM and Saturdays, 8 am-4pm.