Why Is My Water Bill So High

There are several reasons why a Water Bill may be higher than usual:

a) Adjustments to Lawn Irrigation systems by property owner or Homeowner Association. Customers should monitor the operation of their irrigation systems at least once per month for proper operation.

b) There could be a “Silent” toilet leak.  Silent Toilet leaks occur when the tank flapper does not seal properly to the bottom of the tank.  The Utility provides free test kits at the payment counter in Town Hall.

c) Exterior pressure washing may have used more water than expected. 

d) Pools with an automatic fill system may be malfunctioning. 

e) Exterior hoses could have been left on by the customer, by workers around the house, or by local children playing in the area. 

f) Backflow Preventers can leak on occasion, causing excessive water use.