To apply for service simply come into our office and complete a consumer application form or you may call our customer service representatives at 561-741-2300 or email us at Winfo@jupiter.fl.us and an application can be faxed or mailed to you. You may also download a copy of the consumer application form below, complete the form and mail or fax it back to us.

To download, view and print the application form you will need Acrobat Reader. If you are having problems viewing our PDF files, you may need to download the most current version of Acrobat Reader here for free 

• Consumer Application for Service (PDF)

• APLICACION PARA SERVICIO DE AGUA (PDF)

Backflow Preventor Information

A utility field representative will be sent to your location to turn on the water and read the meter. This meter reading will be used to calculate your first bill. The Town of Jupiter Utilities requests 24 hours notice be given to accommodate your new account request. We suggest that someone check the location prior to you requesting water service to be turned on to verify all fixtures have not been left in the ON position by the previous tenant or owner which may cause flooding and water damage. If no one is at the location and the meter is moving, the field representative will turn the water service off at the meter or the main house valve. A door hanger will be left at the location's main front entrance explaining that you will have to contact the customer service office or after hours office to reschedule another visit from a field representative.

It is recommended that all property owners notify the utility upon closing on the sale of property. The utility may then obtain the final meter reading for the owner and to provide an accurate billing of final charges.

For customers who own rental properties whether residential or commercial, certain policies are in place for continual water service to the location.

As the property owner, you are responsible for the continued payment of established services to the location when a rental property becomes vacant. Under most circumstances, the tenant will have the water turned off when they vacate the premises to ensure they are not billed for utility services past their lease termination date. In order to resume water service to the location the owner must complete an Owner 45 Day Water Service Application.

• Application for Property Owner 45 Day (PDF)

The water meter will be turned off once the 45-day maximum is reached. As the property owner, you will continue to be billed for all utility charges until such time the next tenant or owner makes application for service at the location. A deposit and application fee will be required to continue water service past the 45-day period. Property owners will be billed for base utility charges upon the property becoming vacant, regardless of whether or not an owner 45-day application is completed. These base utility charges may include: water base facility charge, utility tax or surcharge, garbage/recycling yard waste charges, and stormwater charge.

It is recommended that all property owners notify the utility upon closing on the sale of property. The utility may then obtain the final meter reading for the owner and to provide an accurate billing of final charges.